Reviews

American Craftsman Restoration has been providing Santa Clarita and Valencia commercial and residential property owners with high quality, safe, and professional restoration and disinfection services since 1986. Throughout the years, we’ve developed a reputation due to our state-of-the-art technology, unique service offering, and level of care. When you work with us, your satisfaction is guaranteed. See what some of our past customers have to say and then call (661) 465-3255 or contact us online. We’ll get your property to its pre-loss condition in no time.

  • You can trust them completely! I would never use anyone else for construction, repairs, or restoration.
    American Craftsman has handled three complicated insurance property damage claims for me. They are the BEST company to do business with. They know everything about successfully conducting insurance claims and preparing the proper documentation insurance companies require. They use skilled qualified people for repair work. They are fully insured. They are completely honest and their prices are very reasonable for every task needed. You can trust them completely! I would never use anyone else for construction, repairs, or restoration.

    - Laurie C.

  • All of us at Valleywide Leasing are excited to use them for more buildings in the future!
    We used Cindy Reid and Aaron from American Craftsman to set our medical building up for their VIP Priority Facility Agreement. Not only did they walk us through every step of the process and answered our mant questions, they were timely, thorough, and helpful! When taking inventory of the building, Aaron even helped one of our new tenant figure out which electrical panel belongs to their unit. All of us at Valleywide Leasing are excited to use them for more buildings in the future!

    - Valleywide Leasing

  • This is a company that is attentive, professional, and meticulous with the work they do!
    This is the only company I would think to call if my customers or I had any sort of emergency restoration service needs. As a business owner myself, I understand the importance of excellent service and this is a company that is attentive, professional, and meticulous with the work they do (which in a restorative setting, these are the qualities I look for). Cindy Reid does an exceptional job taking care of her clients and making sure all of their questions are answered and service related needs are attended to.

    - Kelly K.

  • They are very fast and professional and I trust them completely.
    Excellent customer service. They are very fast and professional and I trust them completely. It seemed like a disaster at my home to me when we had the claim. Everyone from Nadine to Brian and Frank totally took care of everything and I knew that I had nothing to worry about they stayed on top of the claim and handled everything for me. My home looks brand new and I love it. I would recommend them.

    - Wanda D.

  • I urge you to not look any further than American Craftsman
    If you have water damage, I urge you to not look any further than American Craftsman! They are a phenomenal team that handled everything from my personal property, the necessary drying and the complete rebuilding of the inside of my home! I thank you all so much for making this process as seamless as possible!! Your professionalism and constant communication made my family’s life much easier than what was expected when this initially occurred. Thank you, thank you, thank you!!

    - Ryan K.

  • It is great to know that the team at American Craftsman Restoration is there to help especially Mike, Brian and Walt!
    American Craftsman Restoration did Mold Remediation in our home and not only did they handle every detail professionally, they explained the entire process and made sure our family was safe and comfortable. I would highly recommend them to my friends and family and, in fact, I just sent their contact information to a dear friend who also needed restoration work and they were quick to schedule time to help! When these things happen in our homes and businesses (and at some point they happen to all of us) it is great to know that the team at American Craftsman Restoration is there to help especially Mike, Brian and Walt!

    - Peggy G.

  • I highly recommend ACR for any size restoration or reconstruction project.
    ACR truly cares about doing the job right, helping you through every step of the project and assisting with any challenges during the insurance claim process. I highly recommend ACR for any size restoration or reconstruction project.

    - Ryan P.

  • I would highly recommend American Craftsman for all of your restoration needs.
    I would highly recommend American Craftsman for all of your restoration needs. When our clients need help, we always want to get American Craftsman involved As an insurance agent, I would never hesitate to call them in.

    - Patrick M.

  • The ACR team is professional and respectful of your time.
    The ACR team is professional and respectful of your time. They respond to questions, and show a genuine concern for getting your project back to it's original status, so that you can return to your normal routine. They understand the inconvenience of being displaced, and the dangers that unresolved issues can cause you and your loved ones. I would definitely recommend them for any water loss, fire damage, and they are very trustworthy when it comes to handling your contents. Brian McDiffet and Chris Testa were a pleasure to coordinate with.

    - Kurt F.

  • ACR should be your first call when disaster strikes.
    These guys are amazing. Our mold damaged kitchen was a mess, and within four days, these guys had turned the situation around, despite the fact that the work had to be completed in the heat of summer. ACR should be your first call when disaster strikes.

    - Charles A.

  • The company is responsive from day one.
    I would highly recommend American Craftsman Restoration if you have FIRE or Water damage in your home. The company is responsive from day one. My contact from the company was Cindy Reed. She directed me thru this process and put me at ease. The company and crew came in and got the job done.
    Thank you American Craftsmen Restoration!!

    - Joe O.

  • The team at American Craftsman are simply awesome.

    The team at American Craftsman are simply awesome. It is impressive that they have 360 degree system called "DocuSketch" to capture each project. This allows the insurance adjusters to be able to review the damaged property remotely and settle issues without having to have the adjuster return to the site multiple times as additional issue arise. If you need property damage professionals, these are the folks to use. Period.

    - Jeff T.

  • American Craftsman Restoration is the first choice for our agency and should be for you too.
    Being in the insurance industry it is paramount to associate with professionals that share the same integrity, ethics. This is what American Craftsman Restoration is to our agency. Our Liaison, Cindy Reid, is excellent at keeping our insureds, both personal and commercial, along with our office up to date on all stages and developments of the Restoration process. American Craftsman Restoration is the first choice for our agency and should be for you too.

    - J. Renggli

  • American Craftsman is BEST-IN-CLASS! Their work product and customer service are outstanding.
    American Craftsman is BEST-IN-CLASS! Their work product and customer service are outstanding.

    Unfortunately, over the last 20 years, we've had three residences that required mold and/or water remediation. Fortunately, right out of the gate, we found American Craftsman, who exceeded our expectations each time. They quickly and efficiently analyzed the problem. The crews were prompt, professional, knowledgeable, clean, and courteous. They effectively communicated each step from containment to completion. The site was spotless when they were done.

    Micheal Cosley, the owner, is the quintessential water and mold remediation expert. He simplifies complex answers so that the customer fully understands. Mike has built a company that reflects his exacting standards.

    I hope you never have a mold or water problem, but if you do, I highly recommend that you call American Craftsman!

    - Darryl Porter

  • This company is amazing to work with.
    This company is amazing to work with. Not only is everyone extremely knowledgeable but they also exert compassion during a rough situation. Nobody wants to deal with water damage but they make the restoration process so seamless. Thank you to American Craftsman for helping us when it seemed a everyone else wanted to take advantage of us! We are forever grateful.

    - Tiana L.

  • I highly recommend this company for all your restoration needs!
    Our house flooded on Christmas Day, shortly after we had finished fixing everything up. American Craftsman was fast to respond and our home was restored quicker than anticipated. The staff was friendly and professional, the company worked closely with our insurance to make sure things ran smooth and we didn't have to worry about a thing. Having a flood could be a stressful situation but American Craftsman helped ease the stress. I highly recommend this company for all your restoration needs!

    - Daniel V.

  • Fast, professional, clean and they did a great job.
    The best team I have ever seen. Fast, professional, clean and they did a great job. Matthew was the one specifically worked on our project, he was on time, knowledgeable and so professional. This is a great example of a small business that we have to support.

    - Megan M.

  • Each of their teams were absolutely professional.
    We had a major water damage in our Hollywood Hills home. The entire mitigation and restoration was handled by ACR. Each of their teams were absolutely professional. From EMS to Contents to Framing to Plaster and Paint everyone was a Finisher! Nadine was our Point Person and we adore her! Christie answered our calls, the 2 Brian's helped us navigate the complicated world of insurance claims while Frank handled the day-to-day operation at the house. John, Frank and Jose were incredible at paint and hand plaster. ACR connected us with Finmark Carpets which is a family business with deep roots in LA. I can't say enough great things about Justin, and Matt and every member of the team. Thank you all !!

    - Scott T.

  • They went above and beyond, and the repairs look great!
    We called Cindy Reed at American Craftsman after we had a plumbing leak in our house. Everyone we worked with from the restoration crew, the contractor, the workers and subcontractors that did the repairs were knowledgeable, friendly, and helpful. We had no idea what the process entailed, but they walked us through each step of the way. They went above and beyond, and the repairs look great! Walt, the Operations Manager especially, went out of his way to help us and to make our repairs as smooth and easy as possible.

    - James P.

  • Kind, caring and courteous are just a few words to describe them!
    This company obviously spends a lot of time training their employees. Every employee is knowledgeable and knew exactly what needed to be done to address concerns and how to deal with the insurance company. No one wants to have bad things happen to their home but if you do, American Craftsman Restoration is the only call you need to make! Kind, caring and courteous are just a few words to describe them!

    - Scott M.

  • Professional, went above and beyond what was required and were very personable.
    We had a water leak in our laundry area and AAA brought in these folks to do the restoration. The best part of this whole annoying process was American Craftsman. Professional, went above and beyond what was required and were very personable. Thank you for such a great repair job.  Looks like nothing ever happened. So grateful!

    - Bri J.

  • I would hire them again in a heart beat!

    I had a flood in my kitchen that wrecked my drywall, laminate flooring, and kitchen cabinets, among other things. I am glad I had State Farm to cover my claim, and I'm very fortunate to have been connected with American Craftsman Restoration. They did an excellent job restoring my house! Their professionalism was top notch, I felt like they cared about my house as much as I do, and I was very impressed by the skill and craftsmanship possessed by each of the workers they sent over. I would hire them again in a heart beat. Thank You again American Craftsman. My house looks great!!

    - Bill F.

  • The entire company is customer focused and ethical.
    American Craftsman Restoration is the company to call when you need speed, professionalism and someone you can count on. They have a great program for businesses and offices. I have dealt with Cindy Reid in the past and I know I can count on her for help when I need it. The entire company is customer focused and ethical.

    - Shelly B.

  • I highly recommend ACR for any size restoration or reconstruction project.
    ACR truly cares about doing the job right, helping you through every step of the project and assisting with any challenges during the insurance claim process. I highly recommend ACR for any size restoration or reconstruction project.

    - Ryan P.

  • Very professional and paid attention to detail.
    We have had the best experience with American Craftsman Restoration and I can't say enough good things about them. From the beginning to the end of our projects, they have been a dream to work with. Everyone that I have dealt with from calling to schedule an estimate, to the crew that did the work was on time, very professional and paid attention to detail. It's never easy to have construction going on at your residence, so I really appreciate this company and how on top of everything they were. I felt like they really did care about giving us a great, quality job and at a very fair price. I highly recommend!!!

    - Lisa M.

  • They are prompt, polite, knowledgeable and did a fantastic job.
    I wish I had 10 stars to choose! American Craftsman made a very stressful situation so much easier! They are prompt, polite, knowledgeable and did a fantastic job. Their price was better than quotes I got. Couldn't be happier! I recommend 100%

    - Tawne C.